Specialized CX Starts With One: Lessons From Aflac’s Cancer Care Hotline

One team. One mission. One customer segment. Aflac’s hotline for newly diagnosed cancer patients proves that going deeper is the key to meaningful support. Continue reading...

Jun 11, 2025 - 01:20
 0
Specialized CX Starts With One: Lessons From Aflac’s Cancer Care Hotline

One team. One mission. One customer segment. Aflac’s hotline for newly diagnosed cancer patients proves that going deeper is the key to meaningful support. Continue reading...