ConnectWise to Rotate Code Signing Certificates for ScreenConnect, Automate and RMM

The urgency stems from requirements imposed by technology partners, which necessitated an accelerated timeline for implementation across all affected products. This security initiative follows a pattern of heightened vigilance from ConnectWise throughout 2025, particularly after the company disclosed suspicious activity in May that was attributed to a sophisticated nation-state actor affecting a limited number of […] The post ConnectWise to Rotate Code Signing Certificates for ScreenConnect, Automate and RMM appeared first on Cyber Security News.

Jun 11, 2025 - 21:00

ConnectWise to Rotate Code Signing Certificates for ScreenConnect, Automate and RMM

The urgency stems from requirements imposed by technology partners, which necessitated an accelerated timeline for implementation across all affected products.

This security initiative follows a pattern of heightened vigilance from ConnectWise throughout 2025, particularly after the company disclosed suspicious activity in May that was attributed to a sophisticated nation-state actor affecting a limited number of ScreenConnect customers.

The current certificate rotation, however, represents a separate and distinct security enhancement focused on improving how configuration data is managed within ScreenConnect systems.

ConnectWise researchers and security analysts identified the need for enhanced certificate management practices during routine security assessments, prompting collaboration with third-party security experts.

The company had already planned enhancements to certificate management and product hardening, but these efforts are now being implemented on an accelerated timeline due to external partner requirements.

The scope of this initiative encompasses both cloud-hosted and on-premises deployments, requiring coordinated updates across diverse infrastructure configurations.

The technical implementation varies significantly between deployment models, with cloud solutions receiving automatic updates while on-premises installations require manual intervention.

For customers utilizing on-premises versions of ScreenConnect or Automate, immediate action is required to update to the latest build and validate that all agents are updated before the June 13 deadline to avoid service disruptions or degraded performance.

Technical Implementation and Deployment Challenges

The certificate rotation process presents unique technical challenges due to the distributed nature of ConnectWise’s product ecosystem.

On-premises customers face the most complex update requirements, as they must manually upgrade their installations while ensuring all connected agents receive the new certificates before the deadline.

The Automate on-premises build became available immediately upon announcement, while the ScreenConnect on-premises build was still in progress as of the advisory date.

Cloud-based deployments benefit from automated certificate and agent updates being deployed progressively across all instances.

ConnectWise is implementing these updates systematically across cloud instances of Automate and RMM, with customers advised to validate their agents are running the latest version prior to the June 13 deadline.

For ScreenConnect cloud instances, the company indicated they were finalizing the updated build for automatic deployment once ready.

The coordinated nature of this update reflects the interconnected architecture of modern remote management platforms, where certificate validation occurs at multiple levels throughout the authentication chain.

ConnectWise has established comprehensive support resources through their ConnectWise University page, providing product-specific instructions, agent version information, and frequently asked questions to facilitate smooth transitions.

The company’s commitment to minimal business impact demonstrates the critical balance between security imperatives and operational continuity in enterprise software deployments.

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