Virtual Medical Assistant Service Providers: Who’s Leading the Industry in 2025?

In a healthcare ecosystem that’s rapidly evolving, the role of Virtual Medical Assistant Services has become more critical than ever. With growing demands on medical professionals and a need for streamlined operations, virtual medical assistants are filling essential gaps by providing administrative and clinical support remotely. From handling appointment scheduling and medical billing to patient follow-ups and EMR documentation, these services are reshaping how healthcare is delivered in 2025. Below, we take a look at the top 20 Virtual Medical Assistant Service providers leading the industry in 2025. These companies have demonstrated excellence in healthcare support, HIPAA compliance, technological integration, and patient satisfaction. Here are some Top Virtual Medical Assistant Service Providers 1. ScribeRunner ScribeRunner stands out as the industry leader in Virtual Medical Assistant Services in 2025. With a laser focus on healthcare documentation, patient coordination, and medical scribing, ScribeRunner offers highly trained virtual assistants well-versed in EHR systems like Epic, Cerner, and Athenahealth. Why ScribeRunner Leads: US-based and international VAs available 24/7 Fully HIPAA-compliant workflows Specialization in various medical fields including dermatology, cardiology, and family medicine Exceptional turnaround time and accuracy in documentation ScribeRunner is ideal for private practices, multi-location clinics, and busy hospitals seeking a reliable Virtual Medical Assistant Service that reduces provider burnout and boosts operational efficiency. 2. Phoenix Virtual Solutions This U.S.-based company with an offshore workforce provides high-quality Virtual Medical Assistant Services at competitive rates. Key benefits: HIPAA-trained professionals Back-office and front-desk support Real-time chat and call answering 3. Zirtual (Healthcare Division) Zirtual’s healthcare-specific VAs are ideal for telehealth companies and private practices. They specialize in day-to-day operational support, such as calendar management and patient records. 3. My Mountain Mover Offering HIPAA-certified virtual assistants, My Mountain Mover supports healthcare practices across the U.S. with professional, pre-trained VAs. Services include: Medical reception Charting and transcription Claims processing 4. MedVa MedVa focuses exclusively on the healthcare industry, providing virtual medical assistants trained in administrative and clinical responsibilities. Top offerings: Appointment setting Billing and coding EHR data entry 5. Virtually Healthcare Virtually Healthcare delivers a fully managed Virtual Medical Assistant Service designed for primary care providers and specialty clinics alike. Features: Automated patient reminders Insurance verifications Bilingual support staff 6. Time Etc. Though not exclusive to healthcare, Time Etc. offers a division of assistants with medical administrative experience. Strengths: Affordable hourly pricing U.S.-based assistants Custom VA matching 7. VA.care VA.care connects medical practices with HIPAA-certified virtual assistants for end-to-end administrative and clinical support. What they offer: Phone answering and patient intake Chart prep and follow-up Insurance claims processing 8. Athreon With over 30 years of experience in transcription and virtual scribe services, Athreon is a trusted partner for physicians and clinics. Core services: Live scribing Audio dictation processing Compliance-focused support 9. Remedy VA Remedy VA works closely with integrative medicine and functional health practitioners. Highlights: EMR/EHR platform compatibility Workflow automation Chart organization 10. Uassist.ME (Healthcare Division) Uassist.ME offers bilingual virtual assistants for U.S. healthcare practices. Features: Bilingual patient interaction Front-desk coordination Appointment rescheduling 11. Upwork Health VAs Although not a company, Upwork has emerged as a popular platform to hire individual virtual medical assistants. Why use Upwork: Access to freelancers worldwide Short-term and long-term options Customizable roles and hours 12. Virtual Nurse Rx Virtual Nurse Rx provides registered nurses as VAs for telemedicine platforms and clinics needing a higher level of care. Services include: Medical triage Telehealth assistance Chronic care coordination 13. SupportNinja (Healthcare Division) SupportNinja offers customized support teams for digital health startups and growing healthcare platforms. Key offerings: Chat and email support Billing and insurance assistance Lead qualification for patient intake 14. TaskBullet Medical TaskBullet offers a bucket-hour system for medical professionals needing flexible virtual assistant support. Benefits: Tr

Apr 23, 2025 - 12:51

Virtual Medical Assistant Service Providers: Who’s Leading the Industry in 2025?

In a healthcare ecosystem that’s rapidly evolving, the role of Virtual Medical Assistant Services has become more critical than ever. With growing demands on medical professionals and a need for streamlined operations, virtual medical assistants are filling essential gaps by providing administrative and clinical support remotely. From handling appointment scheduling and medical billing to patient follow-ups and EMR documentation, these services are reshaping how healthcare is delivered in 2025.

Below, we take a look at the top 20 Virtual Medical Assistant Service providers leading the industry in 2025. These companies have demonstrated excellence in healthcare support, HIPAA compliance, technological integration, and patient satisfaction.

Here are some Top Virtual Medical Assistant Service Providers

1. ScribeRunner

ScribeRunner stands out as the industry leader in Virtual Medical Assistant Services in 2025. With a laser focus on healthcare documentation, patient coordination, and medical scribing, ScribeRunner offers highly trained virtual assistants well-versed in EHR systems like Epic, Cerner, and Athenahealth.

Why ScribeRunner Leads:

US-based and international VAs available 24/7
Fully HIPAA-compliant workflows
Specialization in various medical fields including dermatology, cardiology, and family medicine
Exceptional turnaround time and accuracy in documentation

ScribeRunner is ideal for private practices, multi-location clinics, and busy hospitals seeking a reliable Virtual Medical Assistant Service that reduces provider burnout and boosts operational efficiency.

2. Phoenix Virtual Solutions

This U.S.-based company with an offshore workforce provides high-quality Virtual Medical Assistant Services at competitive rates.

Key benefits:

HIPAA-trained professionals
Back-office and front-desk support
Real-time chat and call answering

3. Zirtual (Healthcare Division)

Zirtual’s healthcare-specific VAs are ideal for telehealth companies and private practices. They specialize in day-to-day operational support, such as calendar management and patient records.

3. My Mountain Mover

Offering HIPAA-certified virtual assistants, My Mountain Mover supports healthcare practices across the U.S. with professional, pre-trained VAs.

Services include:

Medical reception
Charting and transcription
Claims processing

4. MedVa

MedVa focuses exclusively on the healthcare industry, providing virtual medical assistants trained in administrative and clinical responsibilities.

Top offerings:

Appointment setting
Billing and coding
EHR data entry

5. Virtually Healthcare

Virtually Healthcare delivers a fully managed Virtual Medical Assistant Service designed for primary care providers and specialty clinics alike.

Features:

Automated patient reminders
Insurance verifications
Bilingual support staff

6. Time Etc.

Though not exclusive to healthcare, Time Etc. offers a division of assistants with medical administrative experience.

Strengths:

Affordable hourly pricing
U.S.-based assistants
Custom VA matching

7. VA.care

VA.care connects medical practices with HIPAA-certified virtual assistants for end-to-end administrative and clinical support.

What they offer:

Phone answering and patient intake
Chart prep and follow-up
Insurance claims processing

8. Athreon

With over 30 years of experience in transcription and virtual scribe services, Athreon is a trusted partner for physicians and clinics.

Core services:

Live scribing
Audio dictation processing
Compliance-focused support

9. Remedy VA

Remedy VA works closely with integrative medicine and functional health practitioners.

Highlights:

EMR/EHR platform compatibility
Workflow automation
Chart organization

10. Uassist.ME (Healthcare Division)

Uassist.ME offers bilingual virtual assistants for U.S. healthcare practices.

Features:

Bilingual patient interaction
Front-desk coordination
Appointment rescheduling

11. Upwork Health VAs

Although not a company, Upwork has emerged as a popular platform to hire individual virtual medical assistants.

Why use Upwork:

Access to freelancers worldwide
Short-term and long-term options
Customizable roles and hours

12. Virtual Nurse Rx

Virtual Nurse Rx provides registered nurses as VAs for telemedicine platforms and clinics needing a higher level of care.

Services include:

Medical triage
Telehealth assistance
Chronic care coordination

13. SupportNinja (Healthcare Division)

SupportNinja offers customized support teams for digital health startups and growing healthcare platforms.

Key offerings:

Chat and email support
Billing and insurance assistance
Lead qualification for patient intake

14. TaskBullet Medical

TaskBullet offers a bucket-hour system for medical professionals needing flexible virtual assistant support.

Benefits:

Transparent pricing
No long-term contracts
VA task tracking dashboard

15. StaffingSolutions.io

StaffingSolutions.io specializes in virtual staffing for mid-sized clinics and healthcare IT companies.

Strengths:

Scalable teams
Task delegation management
EHR-certified support

16. Cyberbacker Healthcare

Cyberbacker provides long-term VA placements with medical and dental practices.

Service highlights:

Dedicated account managers
Voice-trained VAs
Secure communication channels

17. 24/7 Virtual Assistants

A generalist VA firm with a solid healthcare arm, 24/7 Virtual Assistants provides reliable, entry-level support for busy practices.

Common uses:

Calendar coordination
Insurance paperwork
Data entry

Why Virtual Medical Assistant Service Is Transforming Healthcare

The adoption of Virtual Medical Assistant Service solutions is accelerating because they offer scalable, cost-effective, and HIPAA-compliant support. As physicians face growing patient loads and administrative overhead, virtual assistants act as an extension of their in-house team—without the added costs of hiring full-time staff.

Here’s why they’ve become essential in 2025:

Reduced operational costs: Outsourcing tasks reduces in-clinic resource needs.
Increased provider efficiency: Doctors can focus on patients, not paperwork.
24/7 availability: Many providers offer round-the-clock support.
Better patient engagement: VAs help in timely follow-ups and consistent communication.

Final Thoughts

As we look toward the future, Virtual Medical Assistant Service providers like ScribeRunner are helping medical practices modernize, digitize, and improve patient outcomes. Whether you're a solo practitioner, a clinic, or a hospital, investing in virtual assistant services is no longer optional—it’s essential for growth, scalability, and superior patient care.

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