Posts

Retail Media Boom Comes With a Customer Loyalty Price Tag

How do retailers maximize their retail media inventory and incremental revenue ...

Mastering CX With the Dynamic Experience Framework

A structured approach to balancing automation with meaningful human interaction...

Customer Experience Automation: Beyond the Basics

CXA encompasses the entire customer journey, from initial engagement to post-pu...

Inside USPS’s Plan to Reinvent Customer Service With AI

The agency is doing more than upgrading tech — it’s building a smarter, more in...

Intentions Aren’t Enough: A Lesson in Customer Experien...

What doing the dishes taught me about clear expectations and supportive feedbac...

Why CMOs Shouldn’t Overlook Vector Search

Vector databases aren’t just for engineers — they’re a strategic differentiator...

Lava launches a super cheap mobile phone for under $80

Lava has announced the launch of the Yuva Star 2 in India. This is its latest bu...

Apple may delay the base iPhone 18 to 2027 as a new rel...

Apple may be preparing for a dramatic shift in its iPhone release strategy, acco...

Apple Says iOS 18.5 Coming Soon, Here is What's New

In its press release for the new Pride Band today, Apple said that iOS 18.5 is "...

Foldable iPhone Could Leave Samsung in the Dust with Th...

The post Foldable iPhone Could Leave Samsung in the Dust with These Two Features...

This missing feature is finally coming to Pixel smartph...

Google is set to enhance the Pixel user experience with a simple yet highly anti...

Google’s Desktop Mode for Pixel Devices Still in Works

We’re sure that a few Pixel owners have been hoping for a DeX-like feature from ...

Is the App Store about to undergo a big change? Not so ...

After a judge's rebuke on how Apple manages the App Store and its relationships ...

The Philips Hue Play HDMI Sync Box 8K is the best TV ac...

The iconic AV company’s latest HDMI, color-recreating splitter is a glorious dev...

The AI chatbot cop squad is here (Lock and Code S06E09)

This week on the Lock and Code podcast, we speak with Emanuel Maiberg and Jason ...

The sporty Beats Powerbeats Pro 2 are on sale for $50 o...

For the longest time, we considered the Beats Fit Pro to be the best gym earbuds...

Denzel Washington’s new Apple TV+ film is a crime thril...

Apple TV+ has shared the teaser trailer and release date for a big new film star...

Waymo plans to more than double its self-driving I-PACE...

Waymo announced plans to more than double its fleet of self-driving I-PACE elect...

Deals: M4 Mac mini $491 all-time low, Powerbeats Pro 2,...

It’s a busy day in Apple deals. Joining the ongoing price drops on AirPods Pro 2...

Switched to Google Fi Essentials but can’t change your ...

Don't worry, it's all part of the process.

Roku suffering from faded 4K and HDR playback after lat...

Do shows and movies on Roku look washed out? You're not alone.

First Core 2 Duo smartwatch demo is here, with updates ...

Eric Migicovsky demos the upcoming smartwatch, with PebbleOS running and a warni...

This Galaxy Watch was groundbreaking back in 2022, and ...

That's $150 off the Galaxy Watch 4's original price tag.

Apple files appeal against court ruling that mandated A...

While complying with the courts and their mandated changes to the App Store as f...

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