Uber expands courier offering to include large deliveries

The newly launched option of Courier XL will allow customers to deliver large goods using three and four-wheeler goods carriers.

May 12, 2025 - 10:29

Uber expands courier offering to include large deliveries

Uber on Monday launched a new offering under its courier category to allow customers to transport large goods powered by three and four wheeler goods carriers.

YourStory had exclusively reported on this development in March.

Courier XL will be housed under its Uber Courier vertical, the US-based company’s package delivery service on bikes and two-wheelers in India.

According to the company, deliveries using this feature had increased by 50% year-on-year in 2024 with consistent rise in usage during the first three months of this year.

The new feature will continue to leverage existing technology and provide users with the same set of features available for Uber Courier, including live tracking, upfront pricing, and booking via the Uber app.

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“Courier XL is our answer to a growing demand from users - especially small businesses and households - who need a reliable way to move heavier goods across the city. Whether it’s inventory, furniture, or large parcels, we’re making big moves simpler and smarter,” said Shiva Shailendran, Director - Consumer & Growth, Uber India South Asia.

The move also puts the ride-hailing company in direct competition with other delivery startups including Porter, one of the largest players in the industry.

Moreover, Uber’s entry into the space also comes as Swiggy shut down its hyperlocal delivery service, Genie, earlier this month citing operational issues.

Several logistics startups have faced similar challenges to sustain operations due to issues such as poor technology integration and an inability to address the needs of both shippers and fleet owners. For instance, Dunzo, which began as a hyperlocal delivery service, eventually shut down its operations this year.

Edited by Jyoti Narayan