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How to Use AI to Automate Customer Support Without Losing the Human Touch
Customer support is one of the most critical aspects of any business, and AI-powered automation has revolutionized the way companies interact with their customers. However, while AI chatbots and automation can improve efficiency, businesses must ensure they don’t lose the personal, human touch that builds trust and loyalty. In this guide, we’ll explore how AI can enhance customer support while maintaining a balance between automation and human connection.
Customer support is one of the most critical aspects of any business, and AI-powered automation has revolutionized the way companies interact with their customers. However, while AI chatbots and automation can improve efficiency, businesses must ensure they don’t lose the personal, human touch that builds trust and loyalty.
In this guide, we’ll explore how AI can enhance customer support while maintaining a balance between automation and human connection.
