Setting up Service Desk on a self-hosted GitLab instance

Greetings, I need guidance on how to configure the service desk feature on my self-hosted GitLab instance. The official GitLab documentation has not been sufficient for me to achieve this. I am also interested in hearing from anyone who has encountered similar issues while trying to configure the service desk and, if so, how they were able to resolve them.

Apr 17, 2025 - 15:00
 0
Setting up Service Desk on a self-hosted GitLab instance

Greetings,

I need guidance on how to configure the service desk feature on my self-hosted GitLab instance. The official GitLab documentation has not been sufficient for me to achieve this. I am also interested in hearing from anyone who has encountered similar issues while trying to configure the service desk and, if so, how they were able to resolve them.