Customer Journey Chaos: Why We’re Still Making Customers Suffer

Chatbots that forget. Agents with no context. Repeating yourself—again. Here’s how to fix the fragmented mess. Continue reading...

Mar 29, 2025 - 10:07
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Customer Journey Chaos: Why We’re Still Making Customers Suffer

Chatbots that forget. Agents with no context. Repeating yourself—again. Here’s how to fix the fragmented mess. Continue reading...