Integrating New Relic Alerts with Discord: A Journey from Frustration to Success

Introduction Setting up alerts for critical application issues is essential, and tools like New Relic make it easy to monitor application performance. However, New Relic doesn’t offer a direct integration with Discord, which can be frustrating when you want real-time alerts in your Discord channels. When I started integrating New Relic Alerts with Discord, I hit multiple roadblocks, from webhook failures to incorrect payload structures. But after several iterations and experiments, I found the best approach that works seamlessly. Here’s a story of my debugging journey and how you can quickly set up New Relic alerts for Discord. Step 1: Setting Up New Relic Alerts Before integrating with Discord, I first needed to create an alert condition in New Relic. Here’s how: Go to Alerts > Alert Conditions > Create Alert Condition. Select Guided Mode. Choose the APM service and select Error Rate as the metric. Set the window size to 5 minutes and a threshold of 1% error rate in the last 5 minutes. Add a meaningful name, title, and description. Assign the alert to a default initial policy. Great! Now I had an alert condition in place. The next challenge? Getting notifications to Discord. Step 2: Trying Webhooks (The Wrong Way

Mar 26, 2025 - 13:07

Integrating New Relic Alerts with Discord: A Journey from Frustration to Success

Introduction

Setting up alerts for critical application issues is essential, and tools like New Relic make it easy to monitor application performance. However, New Relic doesn’t offer a direct integration with Discord, which can be frustrating when you want real-time alerts in your Discord channels.

When I started integrating New Relic Alerts with Discord, I hit multiple roadblocks, from webhook failures to incorrect payload structures. But after several iterations and experiments, I found the best approach that works seamlessly. Here’s a story of my debugging journey and how you can quickly set up New Relic alerts for Discord.

Step 1: Setting Up New Relic Alerts

Before integrating with Discord, I first needed to create an alert condition in New Relic. Here’s how:

Go to Alerts > Alert Conditions > Create Alert Condition.

Select Guided Mode.

Choose the APM service and select Error Rate as the metric.
Set the window size to 5 minutes and a threshold of 1% error rate in the last 5 minutes.
Add a meaningful name, title, and description.
Assign the alert to a default initial policy.

Great! Now I had an alert condition in place. The next challenge? Getting notifications to Discord.