Would You Trust an AI Sales Rep to Sell You Software?

Sales reps are getting replaced. At least, that is what the AI hype says. Right now, AI is writing cold emails, qualifying leads, and even running demo calls. Some companies are already experimenting with AI-only sales teams—no humans involved. But would you actually buy software from an AI? Here is the problem: AI can handle scripts, automation, and data, but sales is more than that. Trust, instincts, and deep product knowledge still matter. AI struggles with nuance—like understanding when a developer is skeptical or when a deal needs a creative workaround. That said, AI is not useless in sales. It can speed up research, suggest responses, and automate follow-ups. The real winners will not be AI-only teams—it will be sales teams that know how to use AI without losing the human touch. Would you trust an AI sales rep to sell you a product? Or is the future AI + human, not AI vs. human? Let me know what you think.

Mar 14, 2025 - 07:19

Would You Trust an AI Sales Rep to Sell You Software?

Sales reps are getting replaced. At least, that is what the AI hype says.

Right now, AI is writing cold emails, qualifying leads, and even running demo calls. Some companies are already experimenting with AI-only sales teams—no humans involved.

But would you actually buy software from an AI?

Here is the problem: AI can handle scripts, automation, and data, but sales is more than that. Trust, instincts, and deep product knowledge still matter. AI struggles with nuance—like understanding when a developer is skeptical or when a deal needs a creative workaround.

That said, AI is not useless in sales. It can speed up research, suggest responses, and automate follow-ups. The real winners will not be AI-only teams—it will be sales teams that know how to use AI without losing the human touch.

Would you trust an AI sales rep to sell you a product? Or is the future AI + human, not AI vs. human? Let me know what you think.