Building an E-Commerce Support Chatbot: Part 2 - Building the Knowledge Base

In this part, we’ll focus on setting up the database and preparing sample e-commerce order data that the chatbot will reference during conversations. ✅ What We'll Cover: Setting up MongoDB as our database Creating a schema for storing order information Inserting sample order data Writing functions to retrieve data for chatbot use

Mar 26, 2025 - 09:46
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Building an E-Commerce Support Chatbot: Part 2 - Building the Knowledge Base

In this part, we’ll focus on setting up the database and preparing sample e-commerce order data that the chatbot will reference during conversations.

✅ What We'll Cover:

  • Setting up MongoDB as our database
  • Creating a schema for storing order information
  • Inserting sample order data
  • Writing functions to retrieve data for chatbot use