Building an E-Commerce Support Chatbot: Part 2 - Building the Knowledge Base
In this part, we’ll focus on setting up the database and preparing sample e-commerce order data that the chatbot will reference during conversations. ✅ What We'll Cover: Setting up MongoDB as our database Creating a schema for storing order information Inserting sample order data Writing functions to retrieve data for chatbot use

In this part, we’ll focus on setting up the database and preparing sample e-commerce order data that the chatbot will reference during conversations.
✅ What We'll Cover:
- Setting up MongoDB as our database
- Creating a schema for storing order information
- Inserting sample order data
- Writing functions to retrieve data for chatbot use